Support

Photo import & OCR

Wortivo doesn’t recognize my vocabulary page correctly.

Photograph the page as fully framed, straight and well-lit as possible. Wortivo visibly flags uncertain recognitions – you can review, correct, split or merge every row before saving.

Is my photo uploaded anywhere?

No. Text recognition runs directly on your device. See our Privacy Policy for details.

Voice input

How do I dictate vocabulary?

Tap the microphone option during import and speak the source and target word. Recognition runs on-device by default. If no offline model is installed for a language, you can opt in for a one-time online recognition instead.

Collections & learning languages

What is a language folder?

Wortivo automatically groups your collections by learning language. If you create several collections for, say, English, they appear together in one expandable folder – you can study them individually or combined.

How many collections can I create for free?

Wortivo Free includes 1 learning language, 1 collection and up to 100 vocabulary entries – permanently, with no time limit, and with full access to photo import, voice input, all four learning levels and the complete 5-box system. If you reach one of these limits, existing vocabulary stays fully visible, learnable and editable – only adding more beyond that requires Wortivo Pro.

Wortivo Pro, purchases & subscription

What does Wortivo Pro unlock?

Wortivo Pro removes the three quantity limits: unlimited vocabulary, collections and learning languages, plus combined study rounds across multiple collections and multi-page photo import. Available for 2,99 € per month or 24,99 € per year.

How does billing work?

Wortivo Pro is a subscription that renews automatically at the selected price until you cancel it. Purchases go exclusively through Apple’s in-app purchase system (StoreKit) – Wortivo never processes payment data itself.

I already bought Wortivo Pro but it’s no longer showing.

Use "Restore Purchases" in Wortivo:

1. Open Wortivo
2. Go to the "Collection" tab
3. Tap the gear icon top right
4. Tap "Restore Purchases"

Your active subscription is then restored based on your Apple ID.

How do I manage or cancel my subscription?

Subscriptions are managed exclusively through your Apple account – never inside Wortivo itself:

1. Open iPhone Settings
2. Tap "Apple Account"
3. Tap "Subscriptions"
4. Select Wortivo Pro to manage or cancel it there

If you cancel, all your existing collections and vocabulary remain fully visible, learnable and editable – nothing is lost.

Contact

For questions about Wortivo, reach us at: info@krümelmarkt.de. We typically reply within two business days.

More information: Privacy Policy · Wortivo on the App Store